Effective Date: 10.04.2025

At Eureka Transportation & Logistics Ltd., we are committed to protecting the privacy and security of your personal and business information. This Privacy Policy outlines how we collect, use, store, and safeguard the information you provide when using our services or visiting our website.

1. Information We Collect

We may collect the following types of information:
Personal Information: Name, address, email, phone number, company name, job title.

Business Information: Shipment details, PO data, billing information.

Website Data: IP address, browser type, device information, pages visited, and cookies.

Communication Records: Emails, calls, messages, and feedback submitted through our forms.

2. How We Use Your Information

• We use the collected information for the following purposes:
• To provide our logistics and freight forwarding services.
• To process orders, shipments, and deliveries.
• To communicate with clients and respond to inquiries.
• To improve our services and website experience.
• To comply with legal and regulatory obligations.

3. Sharing Your Information

• We do not sell or rent your personal data. However, we may share your information with:
• Our trusted partners and third-party service providers involved in your logistics process.
• Government or customs authorities when required by law.
• Technology providers that support our platform and data systems (under strict confidentiality agreements).

4. Data Security

• We implement industry-standard security measures to protect your data:
• Secure servers and encrypted databases.
• Access controls and user authentication.
• Regular audits and system monitoring.

5. Cookies & Website Analytics

Our website uses cookies to enhance your browsing experience. These cookies may collect anonymized data to help us understand user behavior and improve our website. You can disable cookies in your browser settings if preferred.

6. Your Rights

You have the right to:

• Access, update, or delete your personal data.
• Withdraw consent for marketing communications.
• Request a copy of the information we hold about you.
• To exercise these rights, please contact us at support@eurekatl.com

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with a revised effective date.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Eureka Transportation & Logistics Ltd.
House # 431, 4th & 5th Floor, Road # 30, New DOHS Mohakhali, Dhaka -1206, Bangladesh
Email: support@eurekatl.com
Phone: ‪+ 880 1601 332 890‬ ; 01540 574 212